Site @ S.D. Foods, New Industrial Estate, 32, 33, Bela,
Darbhanga, Bihar, 846004
C.O.: Near Omega Study Center, Mirzapur, Darbhanga

Mon to Fri : 08:30 - 18:00
+91-9309090965

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Privacy Policy

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Privacy Policy

KKT CONSTRUCTIONS Darbhanga (the “Project”) is committed to protecting the privacy of visitors to our website. This Privacy Policy describes how we collect, use, share, and safeguard your personal information when you use the KKT CONSTRUCTIONS website or related online services. We adhere to the requirements of India’s Information Technology Act, 2000 and applicable rules, which mandate that we provide a clear notice of our data practices – including what data we collect, why we collect it, how we use and share it, and how we secure it ([India Privacy Law | Office of Ethics, Risk and Compliance Services]. We also align our practices with international data protection principles (such as the EU GDPR) to ensure transparency and user rights. By using our website, you agree to the collection and use of information in accordance with this Policy.

Information We Collect

We may collect **personal and sensitive information** from you in order to provide our services. This includes:

- **Personal and Contact Information:** Your name, phone number, email address, and similar contact details that you provide (for example, when filling out an inquiry or booking form) ([KKT CONSTRUCTIONS | Premium 2 & 3 BHK Flats in Darbhanga].

- **Location and Inquiry Details:** Information related to your inquiry or interest in our real estate project, such as your city and state, the type of apartment you are interested in (e.g. 2 BHK or 3 BHK), your budget range, preferred visit date and time, and any message or requirements you submit (KKT CONSTRUCTIONS | Premium and Luxury 2 & 3 BHK Flats).

- **Payment Information:** If our website offers online booking or payment facilities, we may collect information necessary to process payments (such as credit/debit card details, UPI or other payment instrument details). Any online payment transactions will be processed via secure third-party payment gateways, and we do **not** store your full financial details on our servers. (Financial information is treated as sensitive personal data under Indian law and is handled with strict security ([India Privacy Law | Office of Ethics, Risk and Compliance Services].

- **Browsing Data and Cookies:** When you visit our site, we automatically collect certain technical data about your visit. This may include your IP address, browser type, device information, pages and images viewed, links clicked, and the date/time of visits. We collect this through cookies and similar tracking technologies to understand how users interact with our site . This data helps us analyze traffic and improve our website’s performance. (See **Cookies and Tracking** below for more details.)

We do not intentionally collect any information about your racial or ethnic origin, political opinions, religious beliefs, health, or other categories of sensitive personal data not relevant to the services, and we do not knowingly collect personal data from children under 18 (as our services are not directed to minors).

How We Collect Your Information

Your personal information is collected by us in several ways:

-Directly from You:** Most data we collect is provided directly by you. For example, when you fill out an online inquiry form, **book a site visit**, submit a booking/application form, or subscribe to our newsletter, you will enter personal details that we receive and store. This includes the information listed above (name, contact, inquiry details, etc.) that you knowingly provide to us.

-Through Our Website and Cookies:** Some data is collected automatically as you interact with our website. We use cookies and analytics tools to gather technical information about your device and browsing actions on our site . For instance, cookies allow us to recognize you on repeat visits and to obtain logs of which pages were visited, how long was spent on the site, and how you navigated to our site. This information is collected in the background by tools (like Google Analytics) when you use our website.

In some cases, we may also receive information about you from **third-party sources**: for example, if you engage with our official pages on social media or use the WhatsApp link provided on our site, those services may send us certain profile/contact information (according to their terms and your settings). Any such incoming data is also handled according to this Policy.

We will collect and process personal information only by lawful means. Where consent is required by law (for example, for certain marketing communications or for processing sensitive data), we will ensure we obtain your consent.

Use of Your Information

We use the collected information for purposes that are **clear and legitimate**, including:

- **Providing and Improving Services:** We use your information to provide you with the information or services you request. For example, if you submit an inquiry or a site visit request, we will use your contact details to respond and arrange the visit. We also analyze the browsing data and feedback to improve our website, project offerings, and customer service (e.g. improving site functionality and content based on what users find useful).

- **Responding to Inquiries and Fulfilling Requests:** Your contact and inquiry details allow us to **address your specific questions or requests**. We will email or call you with the information you asked for about KKT CONSTRUCTIONS (such as project details, floor plans, pricing, site visit confirmations, etc.), and we may follow up to assist further in your home-buying journey .

- **Bookings and Transactions:** If our site enables online bookings or payments for units, we use your provided information to process these transactions. For instance, we would use your personal and payment details to reserve a unit in your name, process payment of booking amounts, issue receipts/invoices, and handle any related formalities.

- **Marketing and Promotional Communication:** With your contact information, we may send you **marketing communications** about project updates, new offers, or related services that might interest you. These could be in the form of emails, SMS/text messages, phone calls, or WhatsApp messages. For example, we might inform you about construction progress, upcoming events, or promotional offers for KKT CONSTRUCTIONS or other projects by our company that match your interest . All such communications will be done in accordance with applicable law, and you will have the ability to opt out of further marketing (see **Marketing Communications & Opt-Out** below).

- **Safety and Security:** We may use information as necessary to protect the rights, property, or safety of our project, our website, our customers, or the public. For instance, we might review activity logs to detect or prevent fraud, unauthorized access, or other security issues.

- **Legal Compliance:** We may process and retain your data to comply with our legal and regulatory obligations. This includes adhering to real estate regulations (such as RERA requirements), tax laws, or providing information if lawfully requested by government authorities or courts . For example, we maintain transaction records as required by law and would furnish details to regulators if required for an audit or investigation.

We will not use your personal information for any purpose that is incompatible with the original purposes for which it was collected without notifying you and obtaining consent if required. If we need to use your data for a new purpose, we will update this Privacy Policy and/or directly inform you as needed.

Sharing and Disclosure of Information

We value your privacy and handle your personal data with care. We do **not** sell or rent your personal information to third parties for their own marketing use . However, we may **share your information** with certain trusted parties in the following scenarios, strictly on a need-to-know basis and for the purposes described above:

- **Service Providers and Partners:** We share necessary information with vendors or service providers who help us run our operations and website. This includes, for example, our IT hosting providers, website developers, newsletter/email service providers, or customer relationship management (CRM) software providers. If you make an online payment, your payment details will be forwarded to the **payment gateway/processor** (such as a bank or payment service) to complete the transaction. These third parties process your data only on our instructions and are obligated to keep it secure and confidential.

- **Project Affiliates:** KKT CONSTRUCTIONS is a project by KKT Constructions Pvt. Ltd., and we may share your information with our parent company, subsidiaries, or affiliated entities as necessary to respond to your inquiry or provide services. For instance, your details may be accessed by KKT Constructions’ sales and customer support team who are working on KKT CONSTRUCTIONS. Any such intra-group sharing is done only for the same purposes outlined in this policy, and all entities follow the same privacy safeguards .

-**Authorized Agents or Channel Partners:** In certain cases, we might involve authorized real estate agents or marketing partners to assist in serving you (for example, an on-ground sales partner in your city who can show you the property). If so, we would only share the required contact details and preferences with those agents to arrange the service, and they would be contractually bound to protect your data and use it solely for providing information about KKT CONSTRUCTIONS.

- **Analytics and Advertising Partners:** We use third-party analytics tools (like Google Analytics) on our site, which means some browsing data (described in *Browsing Data* above) is automatically shared with these providers to help us understand website traffic and usage patterns . This information Is generally aggregated and non-identifying. We may also in the future use advertising or retargeting partners (such as Google or social media platforms) to show our advertisements on other websites – in doing so, certain cookie data may be shared with those partners to optimize our marketing. Any such partners will only receive limited information (mostly technical identifiers, not your name or contact details) and we do not share your personal identity info without consent for these purposes.

- **Legal Requirements and Protection:** We may disclose personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court order, law enforcement demand, or regulatory inquiry). We may also share information when we believe in good faith that disclosure is necessary to protect our rights, investigate fraud, or respond to an emergency involving potential threats to safety.

- **Business Transfers:** In the unlikely event that our real estate project or the owning company undergoes a business transition such as a merger, acquisition, or sale of assets, the personal information held by us may be transferred to the new owner as part of the business assets. If that happens, we will ensure the new owner is bound to respect your personal data in line with this Privacy Policy.

In all cases of sharing, we limit the information provided to only what is needed for the specific purpose. We strive to ensure any third party we engage has equivalent privacy and security standards. Such parties are typically bound by **contracts or legal duties** to use the information only to perform the services we have hired them for, and not for other purposes. We also ensure compliance with Indian law in such data disclosures. For example, your sensitive data (like payment information) will only be shared in accordance with Section 43A of the IT Act and its rules, which allow sharing with third parties only under strict conditions and with your consent or legal provision ([India Privacy Law | Office of Ethics, Risk ). rest assured, **we never sell your personal information** to unrelated third parties for their independent use .

Cookies and Tracking Technologies

**Cookies** are small text files placed on your device when you visit our website. We use cookies and similar tracking technologies to enhance your browsing experience and to collect usage statistics. The cookies on our site serve several functions:

- **Essential Cookies:** Some cookies are necessary for our website to function properly, such as those that enable you to submit forms or remember your preferences.

- **Analytics Cookies:** We use analytics cookies (for example, from Google Analytics) to collect anonymous information about how visitors use our site . This includes data such as which pages were visited, how long was spent on each page, the number of visitors, and what site or advertisement referred them to our page . The information collected through these cookies **does not personally identify you**; it is aggregated and used for statistical analysis. We use these analytics insights to improve the content and usability of our website – for instance, by seeing which pages are most popular or whether visitors are encountering errors. This helps us make the site better for all users .

- **Functional and Preference Cookies:** These cookies remember choices you make (such as your language or region, if applicable) and enable us to tailor the website to provide enhanced features.

- **Marketing and Advertising Cookies:** *Currently, our website is not using third-party advertising cookies.* However, if in the future we deploy advertising or retargeting cookies, those would be used to show you relevant ads for KKT CONSTRUCTIONS on other websites or social media, based on your interests or past interaction with our site. We will update this policy and seek any necessary consents if such cookies are introduced.

You have choices regarding cookies. On your first visit to our site, you may see a cookie notice; by continuing to use the site, you consent to our use of cookies as described. You can also manage or disable cookies at any time through your browser settings. Most browsers allow you to block or delete cookies; however, please note that if you disable all cookies, some features of our site (such as form submissions or preferences) may not function correctly.

Regarding third-party cookies like Google Analytics: you can opt out of Google Analytics tracking by adjusting your ad settings in Google. We do not use cookies to track your behavior across unrelated sites or to disclose your identity. For more details on how cookies work and how we use them, feel free to contact us using the details below.

Data Security

We take **reasonable security measures** to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our website and associated systems employ industry-standard security practices and safeguards, including encryption for data in transit (e.g., SSL/TLS for our website), firewalls, and secure server infrastructures. Personal data collected through our forms is transmitted over encrypted connections. We also implement administrative and physical controls: for instance, access to personal data is restricted to authorized staff on a need-to-know basis, and those individuals are trained to maintain confidentiality , We regularly review our security procedures to ensure they meet the required standards and to address new threats.

While we strive to protect your data, it is important to understand that no method of transmission over the internet or electronic storage is 100% secure. Thus, we **cannot guarantee absolute security**. However, we comply with the “reasonable security practices and procedures” as required under Indian law (including Section 43A of the IT Act and the SPDI Rules) , and we continuously update our measures In line with best practices. If we become aware of a data breach that compromises your personal information, we will notify you and the appropriate authorities as required by law.

You also play a role in keeping your data secure. We encourage you to use strong passwords (for any accounts or Wi-Fi when accessing our site) and to log out of shared devices. Please notify us immediately if you suspect any unauthorized use of your personal information related to our site.

Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required or permitted by law . This means, for example:

- If you make an inquiry but do not proceed with any booking, we may keep your contact details and inquiry information for a certain period to follow up with you and afterwards for our internal analysis or reports.

- If you book a property or engage in a transaction, we will retain your information for the duration of our relationship (e.g., until possession is handed over and beyond, as needed for warranty or support) and thereafter as long as required by applicable law (such as real estate regulations, tax, and accounting requirements).

- Browsing data (cookies) are retained as per their specific lifespans (which may be session-based or a few months/years). Analytics data is typically retained in aggregate form for analysis.

Once personal data has fulfilled the purpose for which it was collected and we are no longer legally required to retain it, we will securely delete or anonymize the information. For instance, we periodically purge inquiry records that are no longer active, and we erase or anonymize browsing logs over time. If deletion is not immediately feasible (for example, stored in backup archives), we ensure your data remains securely stored and isolated until deletion is possible.

Your Rights

We respect your rights over your personal data. In line with applicable laws and principles (including GDPR-like rights), you have the following rights regarding the information we hold about you:

- **Right to Access:** You may request details of the personal information we hold about you and get a copy of it. This allows you to know what data we have collected from you. We will provide you with a summary of your data, and explain how it has been used and shared, upon verified request.

- **Right to Correction (Rectification):** If any of your personal data is inaccurate or out-of-date, you have the right to have it corrected or updated. For example, if you change your phone number or notice we recorded your name/spelling incorrectly, you can ask us to fix it . We strive to keep our records accurate and will promptly make the corrections upon verification.

- **Right to Deletion (Erasure):** You can request that we delete your personal information, subject to certain conditions. If you withdraw your inquiry or no longer want us to have your data, you may ask us to remove it from our systems. We will honor such requests to the extent required by law – for example, we may not be able to delete records that we must keep for legal compliance (such as a transaction ledger), but we will remove all other data that is not necessary to retain.

- **Right to Object or Restrict Processing:** You have the right to object to certain processing of your data or ask us to limit how we use it. For instance, you can object to receiving marketing communications (see opt-out below), or object to any decision that you feel impacts your rights. In some cases, you can also request that we temporarily restrict use of your data (for example, while verifying an accuracy or a claim). If you are an EU resident, you specifically have the right to object to processing of your data for direct marketing or if the processing is based on our legitimate interests. We will consider all objections and comply where we are required to do so.

- **Right to Data Portability:** To the extent applicable under law (not typically mandated by Indian law at this time, but as a GDPR principle), you can request a machine-readable copy of the personal data you have provided to us, so you can reuse it or transfer it to another service if needed. This usually applies to data processed by automated means on the basis of consent or contract. If you require such data, we will provide it in a commonly used electronic format.

- **Right to Withdraw Consent:** If we are processing your personal information based on your consent, you have the right to withdraw that consent at any time. For example, if you consented to receive marketing emails or SMS, you can later opt out and we will stop that processing. Withdrawal of consent will not affect the lawfulness of any processing we already conducted before your withdrawal, but it means we will stop the specific activity going forward.

- **Right to Grievance Redressal:** You have the right to raise questions or complaints about our handling of your data. If you have any concerns about privacy, please contact us (see **Contact Us** section). We will address your query and work with you to resolve any issue. If you are not satisfied, and if applicable, you may have the right to lodge a complaint with a statutory authority or data protection regulator. (For example, EU residents can contact their country’s Data Protection Authority; in India, you may approach the grievance officer or a court as per the IT Act.)

To exercise any of these rights, please contact us at the contact details provided below. For security reasons, we may need to verify your identity before fulfilling certain requests (to ensure that the person making the request is authorized). We will respond to your request within a reasonable timeframe and in accordance with applicable law. Typically, we will not charge a fee for processing such requests, unless the requests are manifestly unfounded or excessive (in which case, as permitted by law, we may charge a reasonable fee or refuse the request with an explanation).

Please note that some rights may not be absolute and can have exceptions. We will explain to you if any information cannot be provided or erased due to legal or contractual obligations.

Marketing Communications and Opt-Out

**Marketing Communications:** As part of our service, we may send you updates or promotional content about KKT CONSTRUCTIONS or related real estate offerings. These may include newsletters, promotional emails, SMS notifications of new phases or discounts, or occasional phone calls by our sales team to inform you of opportunities. Our aim is to provide you with useful and relevant information, but we respect that you have a choice in what you receive.

If you **prefer not to receive** marketing or promotional communications from us, you have the option to opt out at any time. You can opt out in several ways:

- **Email:** If you receive our promotional emails, each email will contain an “unsubscribe” link at the bottom. You can click that link to immediately stop further emails from that list.

- **SMS/WhatsApp:** For SMS or WhatsApp messages, you may follow the instructions in the message to opt out (for example, replying with “STOP” if provided), or you can contact us directly to request removal of your number from our marketing lists.

- **Phone Calls:** If you prefer not to receive phone calls for marketing, please let the caller know, or contact us via email/phone to express your preference. We will mark your record to not receive promotional calls.

- **Direct Contact:** You can always opt out by contacting us via email or phone (see **Contact Us** below) and letting us know which communications you want to unsubscribe from. For example, you can specify “emails only” or “all communications”. We will promptly update your preferences in our systems.

Once you opt out, we will cease the marketing communications to the extent requested. Please note that even if you opt out of marketing messages, we may still send you **transactional or important communications** relevant to any active relationship. For instance, if you have booked an apartment, we will still send payment receipts, agreements, or essential updates about your purchase or the project’s progress. However, we will not send you further promotional or general marketing messages once you have opted out.

We do not provide your personal information to third parties for their own marketing purposes without your explicit consent. If in the future we partner with any third-party for joint marketing, we will do so only if permitted by law and after obtaining appropriate consent.

Your decision regarding marketing communications will not affect your ability to use our website or avail our services. We respect your choice, and we will ensure that opting out is as easy as opting in.

International Data Transfers

KKT CONSTRUCTIONS’s website and servers are based in India. If you are visiting our site or submitting information from outside India (for example, if you are an NRI – Non-Resident Indian – or a foreign resident interested in the project), please be aware that your personal information will be **transferred to and processed in India**. This might also involve storage on cloud servers that could be located in India or in other countries. Regardless of where your data is processed, we handle it in accordance with this Privacy Policy and take adequate measures to protect it.

By providing your information to us or using our website, **you consent to the transfer of your personal data to India** and other applicable jurisdictions, even if those jurisdictions have different data protection laws than your country . We will ensure that your data is afforded a high level of protection wherever it is processed. If you are in a region like the European Union, we rely on your consent (by using our services and submitting information) to transfer your data to us, or on other permitted legal mechanisms, and we implement safeguards such as contractual clauses to protect your information during such transfers.

We understand the importance of international data protection. In case data is transferred to any service providers outside India, we will ensure that they have robust data protection commitments. For example, when using services from companies based in the US or EU, we will work with those who certify to frameworks or have agreements in place to lawfully transfer data. Under GDPR, data can only be transferred to countries with adequate protection or under appropriate safeguards , while India may not yet be formally deemed “adequate” by EU standards, we strive to uphold GDPR principles for any personal data of EU residents.

If you have any questions about cross-border data handling, please contact us. We can provide more information on how your data may be transferred and the measures in place to protect it.

Updates to this Privacy Policy

We may update or revise this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors. We encourage you to review this Policy periodically to stay informed about how we are protecting your information. **When we make changes, we will update the “Effective Date” at the top of the policy.** For substantial changes, we may also provide a more prominent notice, such as posting a notice on our website’s homepage or sending you a notification email, to inform you of the update .

Your continued use of the website after any changes to this Privacy Policy constitutes acceptance of those changes. If we make significant changes that affect how we handle personal data, we will seek re-consent from you if required by law. We will not reduce your rights under this Privacy Policy without your consent.

If you do not agree with the changes to the Policy, you should discontinue use of our website and services, and you may request us to delete your personal information as per the **Your Rights** section above. Always feel free to contact us if you have questions or concerns about any update.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out to us. We are here to help and address any privacy-related queries you may have. You can contact us through any of the following means

- **Email:** **info@veenavatika.com**

- **Phone:** **+91-9309090965** (available Mon–Sat, 9:00 AM to 7:00 PM IST)

- **Postal Address:** *KKT CONSTRUCTIONS, NH 27, Near Dilli More, Basdeopur, Darbhanga, Bihar – 846005, India.* (Attn: Privacy Officer)

Alternatively, you may use the contact form on our website’s Contact Us page to send us a direct message. Please write “Privacy Inquiry” in the subject line so we can route your query to the appropriate team.

We will endeavour to respond to all legitimate requests or questions within a reasonable timeframe. If you have lodged a complaint, we will investigate and attempt to resolve it promptly. Your privacy is important to us, and we welcome your feedback.

Thank you for trusting KKT CONSTRUCTIONS Darbhanga with your personal information. We are dedicated to safeguarding that trust through our commitment to privacy and security.